Customs

[trout]

I am still "Stewing" about my incident with Customs.
Not only do I feel the charges I had to pay were unfair and unjust, the delay in getting my coins back because of all the red tape and slack attitude of the Customs department is most annoying.
There must be some avenue where I can get "Redress" on this issue.

Imagine if a coin dealer had this drama , There would most likely be coins in the consignment that are being graded for customers or even Pre-Sale coins in there that are delayed for another Month.

There would be some unhappy clients involved I would imagine and I most certainly wouldn't be any good for business.

I really cannot see how they can justify a fee for simply doing their job even though NO offence was committed or import duty Due on the consignment.

Anyone here know where I can go to fill out the myriad of necessary forms so that I can send a "Rocket" where the sun doesn't shine for these buggers?

[trout]

I just picked up the consignment along with another one that was sent a month later to PCGS.

Neither parcels had been opened or inspected, so WTF was the $48.85 charge for?

[stevo1962]

I just picked up the consignment along with another one that was sent a month later to PCGS.

Neither parcels had been opened or inspected, so WTF was the $48.85 charge for?

It's a good little money earner if you can get away with it

[trout]

It's a good little money earner if you can get away with it

I was under the misapprehension that they were in place to catch Criminals, Not act like one :dodgy:

[stevo1962]

It's a good little money earner if you can get away with it

I was under the misapprehension that they were in place to catch Criminals, Not act like one :dodgy:

Revenue raising or law enforcement.We could have the same discussion
about speeding fines

[Goldseeker]

Are you in a position to phone the Customs and ask the simple question WHY?

[purplepennyhunter]

Our PCGS packages were marked as shipped last Friday and we have them in our hands today Tuesday :angel: The customs forms declared a value of under $1,000 on both packages :angel::angel::angel::angel:

[humpybong]

OK guys....before I retired I was a Licenced Customs Broker (my licence is still current and expires in July 2015)  so do know a little about the system.

To get your goods into Australia Free of duty and GST they must the total must be under A$1000.  These going thru Australia Post would normally be posted onto you.

If it goes thru another party like DHL etc. they do have a customs processing fee.  I would ask them for an official receipt from customs to show they had paid this amount to Australian Customs.

If you have been charged duty and GST incorrectly then you should appeal before you pay.  

Otherwise you could try complaining    http://www.customs.gov.au/site/page4231.asp  or to the Commonwealth Ombudsman  http://www.ombudsman.gov.au/pages/publications-and-media/reports/annual/ar2009-10/chapter5.html

If you want additional information PM or email me details with your contact phone number and I will have a look at the circumstances for you.

[robbiegal]

thank goodness humpty
it seems to be an ongoing problem for Trout so it would be excellent for the big fish to have a way around this problem from some solid  advice from an expert!!

[trout]

OK guys....before I retired I was a Licenced Customs Broker (my licence is still current and expires in July 2015)  so do know a little about the system.

To get your goods into Australia Free of duty and GST they must the total must be under A$1000.  These going thru Australia Post would normally be posted onto you.

If it goes thru another party like DHL etc. they do have a customs processing fee.  I would ask them for an official receipt from customs to show they had paid this amount to Australian Customs.

If you have been charged duty and GST incorrectly then you should appeal before you pay.  

Otherwise you could try complaining    http://www.customs.gov.au/site/page4231.asp  or to the Commonwealth Ombudsman  http://www.ombudsman.gov.au/pages/publications-and-media/reports/annual/ar2009-10/chapter5.html

If you want additional information PM or email me details with your contact phone number and I will have a look at the circumstances for you.

Thanks Mate.
I did the "Feedback" thing and am awaiting a response :good:
From now on even if I send 10 sovereigns in the total value won't exceed $1000 :angel:

[humpybong]

OK guys....before I retired I was a Licenced Customs Broker (my licence is still current and expires in July 2015)  so do know a little about the system.

To get your goods into Australia Free of duty and GST they must the total must be under A$1000.  These going thru Australia Post would normally be posted onto you.

If it goes thru another party like DHL etc. they do have a customs processing fee.  I would ask them for an official receipt from customs to show they had paid this amount to Australian Customs.

If you have been charged duty and GST incorrectly then you should appeal before you pay.  

Otherwise you could try complaining    http://www.customs.gov.au/site/page4231.asp  or to the Commonwealth Ombudsman  http://www.ombudsman.gov.au/pages/publications-and-media/reports/annual/ar2009-10/chapter5.html

If you want additional information PM or email me details with your contact phone number and I will have a look at the circumstances for you.

Thanks Mate.
I did the "Feedback" thing and am awaiting a response :good:
From now on even if I send 10 sovereigns in the total value won't exceed $1000 :angel:

They are not silly and have ways on checking the values.  Best to send them in different packages over a few weeks or send them to someone else you know who can onforward them to you.   Also keep proff of purchase value (invoice and funds transfer document) to prove under $1000.

[trout]

OK guys....before I retired I was a Licenced Customs Broker (my licence is still current and expires in July 2015)  so do know a little about the system.

To get your goods into Australia Free of duty and GST they must the total must be under A$1000.  These going thru Australia Post would normally be posted onto you.

If it goes thru another party like DHL etc. they do have a customs processing fee.  I would ask them for an official receipt from customs to show they had paid this amount to Australian Customs.

If you have been charged duty and GST incorrectly then you should appeal before you pay.  

Otherwise you could try complaining    http://www.customs.gov.au/site/page4231.asp  or to the Commonwealth Ombudsman  http://www.ombudsman.gov.au/pages/publications-and-media/reports/annual/ar2009-10/chapter5.html

If you want additional information PM or email me details with your contact phone number and I will have a look at the circumstances for you.

Thanks Mate.
I did the "Feedback" thing and am awaiting a response :good:
From now on even if I send 10 sovereigns in the total value won't exceed $1000 :angel:

They are not silly and have ways on checking the values.  Best to send them in different packages over a few weeks or send them to someone else you know who can onforward them to you.   Also keep proff of purchase value (invoice and funds transfer document) to prove under $1000.

Sorry Barry But these guys don't even open the package , they simply look at the declared value .
And NO they are NOT silly , they get $48.85 for doing "Bugger All" :dash1:

[humpybong]

Sorry Barry But these guys don't even open the package , they simply look at the declared value .
And NO they are NOT silly , they get $48.85 for doing "Bugger All" :dash1:

Yes but was it Australian Customs who you paid or someone else?

[trout]

Sorry Barry But these guys don't even open the package , they simply look at the declared value .
And NO they are NOT silly , they get $48.85 for doing "Bugger All" :dash1:

Yes but was it Australian Customs who you paid or someone else?

Customs Mate :dodgy:

[Bigfellani5]

Just remember if you have more than $1k and the declaration says under $1k you have no insurance.