Customs

[Coiny Chris]

Hello,

There are some dodgy staff. I remember many years ago a School-mate had a Seiko watch sent from a relative. The package had been inspected. The watch was not in it, but after a complaint it was " found "  apparently they " forgot " to put it back in.

[trout]

I have a consignment of 100 coins getting graded at PCGS at the moment and the valuation is in excess of $1000, Does this mean that they will automatically get held and I will have to go through all this BS again.
Is there anyway I can circumvent this from happening?

[Goldseeker]

Possibly by sending smaller parcels of coins to get graded.

[purplepennyhunter]

We've discussed this before.

[humpybong]

I have a consignment of 100 coins getting graded at PCGS at the moment and the valuation is in excess of $1000, Does this mean that they will automatically get held and I will have to go through all this BS again.
Is there anyway I can circumvent this from happening?

You could complete an Export Entry and declare that the goods will be coming back into Australia after grading by PCGS.   Make sure a full description of the articles are shown and if possible have a Customs Officer verify.  That way you should have no problem when it is re-imported.  When re-imported have the same value declared and ensure PCGS declares there added value (ie cost of grading).

[nealeffendi]

I am still "Stewing" about my incident with Customs.
Anyone here know where I can go to fill out the myriad of necessary forms so that I can send a "Rocket" where the sun doesn't shine for these buggers?

Trout, they are a protected class and don't give a toss what the little people think of them.
If you vent your spleen at them then they will do one of 3 things with your complaint>
1: laugh at it and file in the waste paper basket.
2: use it to wipe the stewed prunes from where the sun doesn't shine.
3: add you to their annoying bugger list for special customer service (future packages will get opened in a rough manner, the contents will be evaluated for maximum duty and then the cracked slabs will eventually reach you with new fingerprints on the handled coins).

[trout]

they are a protected class

NO such animal Mate, They are Public Servants and I doubt that they would overstep their mark just to be a Jerk.

They also rely on the public for information and help with customs issues and I doubt that they would enjoy getting Bagged publicly and loose the assistance of the Australian public.

I DID send feedback to the Customs But I worded it so as not to be offensive or confronting, I simply outlined my concerns and want a straight answer from them as far as my future consignments will be treated.
Maybe with a bit of luck they may look at consignments from PCGS and NGC in a different light and just scan the package for contraband and send it on its merry way to the recipient, This is the outcome that I am hoping for and will be a great assistance to other Collectors that send large submissions in.
It May be a "Pipe Dream" But if you don't try then NOTHING will ever change.

[keldaw]

same as the hospitals jim , give the nurses lollies or chocs and you get treated much better ,

 give them cheek or report them and you stay in a dirty nappie till the next shift take over ..    ,, kel ,,

[nealeffendi]

they are a protected class

NO such animal Mate, They are Public Servants and I doubt that they would overstep their mark just to be a Jerk.

They also rely on the public for information and help with customs issues and I doubt that they would enjoy getting Bagged publicly and loose the assistance of the Australian public.

Jim, I know of a number of people who worked for contractors as detention centre guards and for escort duty (my son did this job last year). They all know of many colleagues who were immediately canned just for getting off side with Customs employees. If there was a shortage of accommodation then the Customs staff got the beds and the contractors staff got to sleep rough. If anyone complained about any infringements by Customs (mistreatment of detainees, sexual assault etc) then the whistle blower would be canned.
You don't get stuff ups like Manus Is without the stuff ups who work for Customs.
I'm sure there are hundreds who work for them who do a great job, my colleagues (and you) have dealt with the many who are not so great. As a former employee of the federal govt I can assure you that we never regarded ourselves as servants of the public and the various public sector unions had our backs, not yours.

[trout]

Just got a reply for my concerns from Customs, Lots of "Gobbledegook" and back flipping But the upside is I got a phone# and a real person to talk to next time this happens :yahoo:

[ausproofs]

Well done mate, small win but you got something out of it !

[trout]

Well done mate, small win but you got something out of it !

Baby Steps :good:

[humpybong]

Yeah but....did you get a refund of what you paid?

[robbiegal]

ha ha

great question

[trout]

Yeah but....did you get a refund of what you paid?

yair right........ Fat chance of that happening :dodgy: