Has Aussie post lifted its game?

Started by trout, December 06, 2013, 09:55:00 AM

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Unicorn

Quote from: 'JeffH' pid='37346' dateline='1387250931'... posted a large, high value parcel to the Ukraine. Express Post International with insurance -postal charge $267.05 ....

Ooooouch!

Musical interlude ......

JeffH

Thinking is dangerous, it makes you think. That\'s why many people avoid it.

stevo1962

Quote from: 'JeffH' pid='37349' dateline='1387255047'
Quote1 week is quite reasonable
Maybe so but Australia Post says "To other states between metropolitan areas of capital cities and country locations   3 days". Domestic delivery times

Maybe the real problem is not the delivery time but the fact that they promise delivery times that they very rarely meet.

They should double those delivery times and it would be more believable
It\'s not about who you know it\'s about what you know

JeffH

Must be time for Fulvio to trump in now.
Maybe he even has bower to play.
Thinking is dangerous, it makes you think. That\'s why many people avoid it.

Unicorn

Quote from: 'JeffH' pid='37351' dateline='1387255249'Dedicated to my wallet Let It Bleed

:laugh2: ....... touché

Quote from: 'JeffH' pid='37353' dateline='1387255459'Must be time for Fulvio to trump in now.

He's probably out assembling his flat ...... pack .....

Goldseeker

What, can't you just pull the bit of string and it inflates?
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Fulvio

Quote from: 'JeffH' pid='37346' dateline='1387250931'"Thankyou for contacting Australia Post. We are presently experiencing unusually high demand..."

EVERY customer support outfit in the world uses this exact same line, for both phone and email support.

Absolute bloody joke. If you're that flat out 24/7/365, then it can't be called unusual. Hire more staff, or improve your product or service so you get fewer complaints, you pennypinching idiots! :dodgy:
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nealeffendi

I had a registered package sit at the post office for 2 weeks, they hadn't told me about it (no card or reminder card) and I had picked up another package during that time (don't they spot the fact that it had the same name and address?).
Only found out because I followed up the tracking number for the waylaid item. Package contained about 25 ounces (ASW) of silver coin so I was annoyed.
They also lost another package in early November, I have buckleys of ever getting it.

robbiegal

http://news.ninemsn.com.au/national/2013/12/18/16/34/lazy-mailman-stashes-10000-letters-in-his-flat
An Australia Post mailman who was "too lazy" to do his job has pleaded guilty to theft after nearly 10,000 undelivered items were found stashed in his bedroom

stevo1962

Quote from: 'robbiegal' pid='37436' dateline='1387347453'http://news.ninemsn.com.au/national/2013/12/18/16/34/lazy-mailman-stashes-10000-letters-in-his-flat
An Australia Post mailman who was "too lazy" to do his job has pleaded guilty to theft after nearly 10,000 undelivered items were found stashed in his bedroom

I'd say it's still going on because I've had at least 10 customers this year say they didn't get my letter although half of them may be talking s**t
It\'s not about who you know it\'s about what you know

Australian coin

haha legend! who wants junk mail anyway

ausjack

I'd say it's still going on because I've had at least 10 customers this year say they didn't get my letter although half of them may be talking s**t
[/quote]

:( I didn't get mine sorry mate :winkextra: sorry I wanna be good :D
A wise person knows there is something to learn from everyone.

JeffH

Well, had a delivery today (Sunday). That is most unusual -they must be busy and working overtime to catch up.
Surely that doesn't mean they care about getting deliveries done before Christmas to make customers happy?
Thinking is dangerous, it makes you think. That\'s why many people avoid it.

Unicorn

Quote from: 'JeffH' pid='37814' dateline='1387681302'Well, had a delivery today (Sunday).

...... what is this strange service you speak of .......

trout

Quote from: 'JeffH' pid='37814' dateline='1387681302'Well, had a delivery today (Sunday). That is most unusual -they must be busy and working overtime to catch up.
Surely that doesn't mean they care about getting deliveries done before Christmas to make customers happy?

What Country do you live in Mate.
This is unheard of in Australia :diablo:
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