PCGS Submissions

[trout]

Have you tried connecting via mobile data on your phone?  What page in particular can't you reach?

I get the same 522 error using my phone
I have NO problems accessing any other website on either my computer or my phone.
It is only pcgs that i cannot log onto, not even their homepage

[Unicorn]

Did a quick bit of looking around and found this as a possible cause.

"People delete Adblock the chrome app,because thats what was causing this 522 error for me, just that one plugin."

So if you can check if you have the adblock plugin and disable it, perhaps it will work.

[trout]

I have tried to got onto the pcgs site with 3 other peoples phones and the results are the same on all of them 522 error on all of them.

[JeffH]

It does look like this is a server/website problem...
CloudFlare Error 522
error cloudflare 522 connection timed out

[wwwww]

It's not a PCGS server error, it's a CloudFlare server error. The PCGS server is working fine (tested from US).

Trout you can get around it for now by using a US based proxy service - there are plenty of free ones.

[trout]

It's not a PCGS server error, it's a CloudFlare server error. The PCGS server is working fine (tested from US).

Trout you can get around it for now by using a US based proxy service - there are plenty of free ones.

Can you give me a link to one of these proxies please Mate

[echidna]

Hope I dont get any registry removal requests cause I still cant access PCGS.

Its got to be a Cloudflare problem.
Could it be blocking the server ?

[wwwww]

Trout just google free proxy, there are heaps of options. I can't recommend any as I use a private one.

The PCGS site is up, the issue is with CloudFare.

[trout]

Thanks Walter, I can get in via a proxy But I still can't access normally.
This really is a pain in the arse and I have given up trying to talk to PCGS about this problem because they have done absolutely nothing about it after a week of emails and phone calls.
I am not a big fish with PCGS But I do average spending about $10,000 a year with them and if they can't sort this mess sorted  out I will either stop getting my coins  graded altogether or give NGC my business.

[echidna]

My uneducated guess is Cloudflare is blocking certain servers by mistake.
VPN fixed the problem.

[trout]

I can also now log on using a proxy But I shouldn't have to, PCGS are aware that CloudFlare is causing problems and yet they won't/can't fix those problems and the customer service I received recently was nothing short of abysmal .
Along with the retardedly slow turnaround times and lack of customer service this latest "snafu" at PCGs is making me seriously reconsider using NGC .
Maybe NGC aren't the Biggest Kid on the Block and there is a perception held that NGC graded coins are graded 1 point higher than PCGS would grade the coin at But from my experience the service provided by NGC is far superior to PCGS as far as customer service and turnaround times are concerned.
Maybe I will simply stop getting my coins graded altogether I'm not sure which way I want to proceed at the moment, I do know however that I am pretty Disenchanted with the rather expensive service ( or lack of it) that PCGS is providing me with at the moment and this cannot continue.

[ausjack]

Maybe they're too big so don't give a stuff about customer service but that seems to be the go with a lot of companies these days, they think people will keep putting up with their crap because they're pcgs and think there's no one else you can use..sad when this happens.

[trout]

Maybe they're too big so don't give a stuff about customer service but that seems to be the go with a lot of companies these days, they think people will keep putting up with their crap because they're pcgs and think there's no one else you can use..sad when this happens.

I do think that PCGS is starting to become Complacent and they need a "Shake Up" to get them back to looking after all of their clients.
I am certain that I am not the only collector that has concerns as to the quality of the service that PCGS is currently providing as of late.
The slabs you get back from PCGS are a good product and I have NO problems whatsoever with that.
It is just that the customer service and the turnaround times have gone to the dogs over the last year or so and they really need to address these problems.
Maybe they are concentrating their resources on their Big clients at the expense of their smaller submitters as of late ,I don't know.
All I do know is that I am NOT a happy camper with the service that I am paying for at the moment and that I have a backlog of coins that I want to have graded .

[ausjack]

Maybe send to the asian branch might be better, a bloke Geoffrey H on facebook has become a pcgs dealer/rep type thing and been offering cheap slabbing with quick turn around but I think he might be using the asian service but not real sure on that.

[trout]

I just had a look at the PCGS Asia site and guess what...........................522 error :dash1: