Any computer techie people here ?:help:

accumulator · September 22, 2012, 10:09:04 AM

:help:I have a problem with javascript turning off all the time,eg ; when i go into a site the computer freezes so i have to go to tools & click on javascript,then the computer works properly.
I've had issues with norton & 1 of their technicians removed files willy nilly & the freezing problem has started after that,norton have been trying ever since to sort it with no success.

Any ideas anyone ??

Pedro · September 22, 2012, 10:30:22 AM

I assume that you have de-installed and re-installed Norton and that didn't help?

Pedro

accumulator · September 22, 2012, 10:42:06 AM

Yeah Pedro,several times ,even tried un-installing java & re-installing it but no change.

Pedro · September 22, 2012, 11:02:14 AM

Are you using Internet Explorer or another browser?

If you are using IE does using Safari or Firefox have the same "freeze" affect?

Pedro

accumulator · September 22, 2012, 11:16:35 AM

I have IE,Firefox & chrome.
Chrome is the most user friendly one for me so it is my default browser,IE was my default browser until these problems started.
It completely freezes on FF & you can't do anything & pretty much the same with IE so i don't bother with them anymore.
It really is very frustrating to try to do anything really but i have worked out enough as long as i keep clicking on java with Chrome i can do stuff.
Actually i've noticed it does'nt freeze as much on this site but every other site is a pain.

Pedro · September 22, 2012, 11:36:10 AM

Have you tried alternative security software eg Microsoft Forefront?

Pedro

accumulator · September 22, 2012, 12:25:41 PM

No,i'll have to look into that,thanks Pedro.

trout · September 22, 2012, 01:30:11 PM

How about this technique:yahoo:

http://www.youtube.com/watch?feature=player_detailpage&v=nSHAgUPsqGY

accumulator · September 22, 2012, 01:46:18 PM

:laughingneqw::laughingneqw: believe me i have come very close to doing that & more.:ireful:

Fulvio · September 23, 2012, 02:52:17 AM

Doesn't help you now, but next time you upgrade, get a Mac.

accumulator · September 23, 2012, 10:41:15 AM

Big Mac ? :laughingneqw:

Fulvio · September 23, 2012, 08:14:19 PM

If you like. Or a little one. Makes no real diff.

lacey · October 02, 2012, 09:04:40 AM

Get rid of Norton. it's just a lot of useless nuts and bolts.

get AVG free, or pay for it. It's heaps better than Nortons.

I have never read anything good about Nortons.

http://www.avg.com.au/products/avg-anti-virus-free/?gclid=CI6i5qr94LICFfBUpgod5FoAWg

Not the trial ones. they run out.

Ozcoins · October 02, 2012, 09:12:25 AM

I will have a go at helping you with this.
I am setting up a remote support application that will allow me to remotely use PCs of my customers to resolve issues like this.
I am busy tonight, but could have a look tomorrow night if you like.

accumulator · October 02, 2012, 03:46:51 PM

I appreciate the offer Ozcoins but as it stands i believe Norton is liable & if i were to let anyone else do work on my computer that would give Norton an out , sorry but at this time i want Norton to fix what they have done or replace the computer.

Lacey, In 6 years of Norton security this is first problem i've had,it's a pretty big problem but as i said above i want/need them to sort my computer out so it works how it used to,before i give them the boot.