RAM orders

[jens coins]

I received an order today from the RAM and they sent the wrong coin.
I ordered a 2018 $1 Year of the Dog and they posted 2017 $1 Year of the Rooster.
On the order form you get it has ticks where it has been checked off and the date and initials of the RAM person packaging the item.
After phoning the RAM about the problem they said send it back and they will replace it.
In the meantime a week to get it back to them and another couple of weeks for them to resend the item has got me so annoyed with them.
There has been other orders from other members that the RAM have stuffed up this year as well.
They seem to have no quality control or checks in place to stop this happening.

[humpybong]

I had the same problem with Australia Post Shop and a PNC I ordered.

Sent wrong PNC rang them and was told to send it back for replacement.    Month later received a letter from them saying they were waiting on payment for PNC.

Rang again and all fixed received the correct PNC last Monday after a month of waiting.

No quality control or checking.

[interest]

HA! You thinks that's bad?

I ordered a three of the Gold Coast 'gold' fifty cents & a coupled of sachet's.

The postie knocks at the door & tells me that when he picked up his bag there were "Gold coins floating around on the bottom, so we went through the parcels to find which one was open, (MINE!) then we went through the invoice to make sure all the coins were there"

The coins were not fully in the brown post bag before the flap was folded to seal bag,
so consequently the bag didn't seal, bingo! coins fall out.
So now I have gum & brown paper stuck on one of the folders.
BUT!
The frigging Postie says, "So you collect gold coins do you?"
GREAT! glad the postie now knows, who else is he going to tell on his Postal route?
"Hey, the guy down in  number 10 collects coins"

Rung the Mint to complain, all I got was nice lady who said "Send it back & we will replace it, at no cost to you."

But that's not the frigging point. It's easier to remove the gum myself than it is to send it back & wait for a replacement.

I DIDN'T WANT THE POSTIE KNOWING I COLLECT "GOLD" COINS?!
Told him "Nah, I don't, these are just a couple of pretty thing the mint was selling, that's all."

All of this because some body didn't take an extra   second longer to make sure all coins were securely in the bag before they attempted to seal it.

[kchan1111]

He seems like an honest postie. He could have kept the gold coins that had escaped the packaging.