The RAM Shop

jens coins · May 08, 2017, 09:26:38 AM

There is an error with the invoices with the coins sold ( swapped ) for face value.
You do not get charged the GST. Just check your bank statement and everything should be ok.
It was explained on Shape Your Collection a while ago.
Hope this helps.

JeffH · May 08, 2017, 10:18:38 AM

Thanks Jenny. I hadn't heard about that error before.

JeffH · May 09, 2017, 01:00:46 PM

From the R.A.M.
"Thank you for contacting the Royal Australian Mint.
Some invoices may display incorrect pricing however, please note the correct amount has been deducted for the purchase of the product at face value and the postage and handling fee. You have not paid GST on this product."

Hercules · May 09, 2017, 01:21:20 PM

Here's the link: https://eshop.ramint.gov.au/latest-news-with-desc.aspx?NewsID=150

They seem to have updated it to apply to this year's releases, but it was posted just over a year ago.

purplepennyhunter · May 11, 2017, 07:43:55 AM

I got the same invoices with a higher amount with the added gst but was charged the lower amount. All good.

JeffH · May 11, 2017, 08:05:27 AM

Same here so all is good. Obviously a stuff up with RAM's accounting software.

Hercules · May 11, 2017, 09:05:53 AM

Yep. It can't accept that swapping coins at face value is GST-free.

Triggersmob · May 11, 2017, 06:52:52 PM

I had the same thing on my invoices too and if I remember correctly
the same thing happened last year too.