Missing mail

[interest]

I have received or sent over 300 items through the mail.
Without any problems at all, well maybe just a couple.
But lately I have had missing mail, my very first order with a Melbourne based company gone missing, a roll of these bloody 2014 dollar coins, gone missing, (free postage did not include registered post. 100%feedback.)
I guess I am going to have to get a PO box, but will that help, or is it the local postie?
have issued Customer Service Complaints Forms.
But what do they do? if mail has been stolen?
Bugger

[keldaw]

I posted a coin and a letter in Caboolture on tuesday to a friend of mine in Melbourne , today when I got home from the hospital ,I went to the mail box to get my mail and my letter was in the box with my other mail , so it did not get sent to the address on the front but to my address on the back ..    ,, kel ,,

[purplepennyhunter]

A roll should have been sent as a parcel and should have a tracking number, have you checked that?

[Pedro]

Classic. Should be an interesting conversation with Australia Post Kel - probably want you to pay the postage again (after all they did deliver!) :dodgy:

Pedro

[Nevol]

I posted a coin and a letter in Caboolture on tuesday to a friend of mine in Melbourne , today when I got home from the hospital ,I went to the mail box to get my mail and my letter was in the box with my other mail , so it did not get sent to the address on the front but to my address on the back ..    ,, kel ,,

I once had a letter I kept posting delivered back to me 3 times.  

It happened because the first time I posted it, it went through an automated sorter back to front and a barely visible pale orange bar-code was printed across the bottom of the envelope.  I ended up taking it to the PO in person, they pointed out the bar-code, put it out of action by obliterating it with liquid paper, and the 4th time it was posted, it went to the correct place.  It turned out the bar-code was actually my address in a format that a sorting machine would recognise, and resulted in the letter being delivered back to me each time.

I had this happen once more with another item I posted and I covered the bar-code myself, re-posted it and didn't see the letter again.  :angel:

[trout]

I have received and  sent hundreds of coins via Aussie Post and haven't lost a single thing even unregistered .  
They may be ridiculously slow at times But at the end of the day my items get there or I receive them. :ok:

[JeffH]

I have had the occasional lost item but international post is the main culprit.
Damaged in post is more a problem but Australia Post is usually accommodating. Be aware that they may make an 'ex gratia" compensation payment even if there is no insurance cover on the item.

[Goldseeker]

I have never lost an item within Aust post but I did have one go astray within the actual post office.   They did a search and found mixed up with office papers.   Thank goodness for registered mail.

[NManns]

I have also had registered post go missing within the post office, I received the pick up slip in the letter box and when I went to collect they couldn't find it. Took them 2 weeks to find it in their store! It wasn't small either!

[stevo1962]

Yeah I once tried to pick up an incoming expensive coin with a card dropped in my mailbox only to be told it was at a different post office and when I went to the other post office they couldn't find it .After many phone calls and 1/2 hour of thumb twiddling they told me it was back at the original post office.Boy was I pissed off as it was a dollar mule that had cost me $1000 but I eventually got it

[dreamcatcher]

I bought something from the UK one month ago now and it hasnt arrived. I am wondering if its "lost". Anyone had experience receiving parcels from the UK? How long can it take?

[stevo1962]

I've had items from the UK take from 1 week to 1 month. Anyway I received something from Honk Kong last Friday that took 5 weeks.On Friday morning I was sick of waiting so I raised an ebay dispute for non receipt on goods and bugger me it turns up that afternoon.I was surprised to say the least

[JeffH]

Air mail is usually 2 to 3 weeks. Sea mail is usually 3 to 4 months.

[Goose]

Stevo, it took 5 weeks because HonK Kong is further away than Hong Kong.

[stevo1962]

Stevo, it took 5 weeks because HonK Kong is further away than Hong Kong.

Yeah you're probably right Goose :laugh2: