Drop shipping from RAM

Fulvio · September 21, 2016, 11:09:39 PM

Quote from: 'trout' pid='98486' dateline='1474461236'This "Shortfall" will not only reflect badly on the pre sale seller, There will also be a perception that RAM has failed in it's obligations as well and its reputation will be damaged in the process.

Agreed.

I wasn't suggesting it was a good idea for collectibles, merely explaining it.

robbiegal · September 22, 2016, 08:47:21 AM

"This "Shortfall" will not only reflect badly on the pre sale seller, There will also be a perception that RAM has failed in it's obligations as well and its reputation will be damaged in the process."

meanwhile half of this forum is complaining about NOT receiving their RAM shop orders after month/s on end of waiting after payment has been taken from accounts

i think the RAM needs to up the anti on their own mail order sales practices as well

trout · September 22, 2016, 09:52:13 AM

Quotei think the RAM needs to up the anti on their own mail order sales practices as well

:agreed:
Maybe the "Drop sellers" are the ones responsible for the tremendous backlog of orders at the RAM shop that is causing all these delays in shipping for us :angel:

serial · September 22, 2016, 10:01:34 AM

Quote from: 'robbiegal' pid='98505' dateline='1474499841'"This "Shortfall" will not only reflect badly on the pre sale seller, There will also be a perception that RAM has failed in it's obligations as well and its reputation will be damaged in the process."

meanwhile half of this forum is complaining about NOT receiving their RAM shop orders after month/s on end of waiting after payment has been taken from accounts

i think the RAM needs to up the anti on their own mail order sales practices as well

Call me suspicious but I think this delay is intentional
If I was RAM and wanted to figure out who is responsible for drop shipping I would look on ebay, buy items that are not available yet from non authorised sellers. Then when people order the item hold onto all orders and then do a charge back with ebay for non supply. All they have to do then is wait to see who tries to cancel their order because they have lost the sale and cant afford to hold stock and BAM you have figured out who your drop shippers are and you can slap them with a ban or just target their items for delayed shipping in future

Best thing is it cost you no money as you will get the money back from ebay and you have artificially created demand for an item buy buying them off ebay for the presale prices

JeffH · September 22, 2016, 10:15:20 AM

Probably too sly a procedure for the RAM and too many possible pitfalls (such as shitting off genuine customers who wait months for supply).
I have been waiting 5 weeks for my last order (available when I ordered but temporarily unavailable now). My previous order took 6 weeks. With that poor level of service I have joined the ranks of disaffected purchasers.

trout · September 22, 2016, 10:35:06 AM

I would think that RAM would have enough "Clout" with eBay that if they requested that these unauthorised pre sale listings be removed then they would be.
Also if a particular seller insisted on relisting the pre sales that sanctions or even bans could be imposed on them if RAM pushed for them :ok:
It's not rocket science working out who the culprits are, All that is needed is to look on the RAM dealers list and if a particular pre sale seller isn't on that list then have the listing removed and all sales cancelled .

I just put "Pre Order" into the search tab on eBay, NO surprises here with 13 separate pre order listings for RAM and RBA products.

http://www.ebay.com.au/itm/PRE-SALE-Australia-2016-2-PARALYMPIC-TEAM-COLOR-1st-Multi-Colour-2-/112083002503?hash=item1a18aae487:g:E4UAAOSwJqpXoURb

and another two.
http://www.ebay.com.au/itm/BULK-10-x-2016-Two-Dollar-2-Australian-Paralympic-Team-PRE-ORDER-/252551114165?hash=item3acd382db5:g:pXsAAOSw6WdXi1zf
http://www.ebay.com.au/itm/2016-2-Australian-Paralympic-Team-Coin-PRE-ORDER-/182275695493?hash=item2a707a6385:g:aAsAAOSwMtxXrDkz

robbiegal · September 22, 2016, 11:11:22 AM

tricky
remembering that customers PAY in advance as well - so they have to get their money back from the cancelled sales - if the paypal account is empty then that could be tricky

the RAM will need to start imposing some sort of copyright?

it would have to be on their packaged products i suppose

ebay could just stop all pre-orders from being made with all sellers

that would solve it altogether

a heck of a lot of the ram authorised dealerships aren't exactly kosher in my books anyways and I may choose to not have to deal with some of them as a matter of my own previous experience with bad service and nasty communications and so on
under fair trade practices we shouldn't be forced into having to buy only from the authorised dealers ?

if taken to the n'th degree then maybe the selling on (actual products) for small time hobbyists like myself could also end up being squished? most years i sell on a handful of ram products - (i never go crazy like some who sell hundreds) - i have always had a bit of fun, gather some returns that helps me to buy more coin crap, to keep and sell and so on

i do believe that the ebay 'pre-orders' for the olympic coin sets and single paralympic coin were almost ridiculous as you could buy them through the RAM and if access to a local Woolworth then you stood a chance to grab some there.

perhaps the whole business reflects the fact that the RAM has cornered the collector market but in having achieved that so quickly they haven't developed the infrastructure to support the distribution to meet demand. they run the mint on the scant level of staffing that reflects the 1980's cutbacks and/or redundancies and they continue to run the place as if it is still 1985.

you can 'pre-order' the $5 new generations folder

must admit that this seller has multiple listings and the listings seem to imply an association with the RBA - which i think promotes a certain level of confidence for the buyer

http://www.ebay.com.au/itm/Australia-2016-Two-Generation-5-RBA-Folder-2-x-5-Note-VIDEO-BELOW-Pre-order-/112116945877?hash=item1a1ab0d3d5:g:PKwAAOSwi0RXx~Pd

Pedro · September 22, 2016, 11:29:54 AM

Quote from: 'robbiegal' pid='98517' dateline='1474508482'perhaps the whole business reflects the fact that the RAM has cornered the collector market but in having achieved that so quickly they haven't developed the infrastructure to support the distribution to meet demand. they run the mint on the scant level of staffing that reflects the 1980's cutbacks and/or redundancies and they continue to run the place as if it is still 1985.

OK. If they wouldn't mind knocking out a few 1985 20c and 50c for me that would be good. :biggrin:

Pedro

robbiegal · September 22, 2016, 11:32:58 AM

ha ha
i think that 1983 $1 might also be good to add in with that lot?

trout · September 22, 2016, 11:37:34 AM

I usually get all my RAM product from Onlinecoinslismore and have had absolutely NO problems with postage or with problematic coins :good:
However certain RAM releases are either unavailable via an authorised RAM reseller or some releases from RAM have to be ordered directly from the RAM Shop to ensure that I can get the item before they sell out.

I have had problems with a couple of the authorised RAM suppliers with lousy shipping times in the past But on a whole these RAM Dealers are a far far better option than some shonky eBay seller anyday :ok:

robbiegal · September 22, 2016, 11:39:41 AM

:i_agree::yeah_that::agreed:

trout · September 22, 2016, 11:44:48 AM

I have just sent an email to Dion Buck at RAM and have included the links to these "Drop Sales" listings.
Lets see if any action is taken regarding these :angel:

robbiegal · September 22, 2016, 12:20:38 PM

personally
i don't think they are drop sales
as the items aren't sent from the RAM to the ebay customer/buyer
the item goes

ebay seller buys from RAM - RAM posts to ebay seller - items are delivered to that person - then the ebay seller repackages and posts

if i have it right (unlikely but ...)

a drop shipping sale is
ebay seller sells item - seller sends order to RAM - RAM packages and post to the customer (not the ebay seller)

trout · September 22, 2016, 12:31:17 PM

Quote from: 'robbiegal' pid='98525' dateline='1474512638'personally
i don't think they are drop sales
as the items aren't sent from the RAM to the ebay customer/buyer
the item goes

ebay seller buys from RAM - RAM posts to ebay seller - items are delivered to that person - then the ebay seller repackages and posts

if i have it right (unlikely but ...)

a drop shipping sale is
ebay seller sells item - seller sends order to RAM - RAM packages and post to the customer (not the ebay seller)

These are EXACTLY the type of sellers that RAM is referring to RG :ok:

markn · September 22, 2016, 12:55:02 PM

Quote from: 'robbiegal' pid='98525' dateline='1474512638'a drop shipping sale is
ebay seller sells item - seller sends order to RAM - RAM packages and post to the customer (not the ebay seller)

Yes, that's the sort of thing they are referring to. I can imagine that the RAM has all sorts of legal problems with this. Basically the eBay seller is impersonating someone else on the mint eShop and the RAM's contractual status with the end collector is very murky.