small problem??

[Coins from Vending]

I sold a chap a black caviar set of coins about 2 weeks ago, today I get an email from him claiming that there is a blemish on a coin inside its capsule, he's implied that I opened the capsule?? Not true.

My question is,
is it possible to open these coin capsules and handle the coin, replace it in the capsule without any evidence of it being opened??

From what I have read is that you can get the coin out, but getting it all back together and sealed properly isn't possible.

Here is  a photo of the blemish. This set came straight from the mint I looked at the coins and put them back in the case.




the blemish is between the L and I


I don't even know if maybe he had a set himself and is claiming mine has a fault but maybe it was his that had a fault, I didn't examine the coin for faults etc?? it came straight from the mint with 5 purple coins that I also ordered at the time.

He wants a refund, I'll probably give him a refund but given the delay in sale my eye brows have been raised.

[purplepennyhunter]

I have the single Black Caviar coin here and the capsule is the same as the Wedding set coins and if you get your fingernail in there you can prise it open and then close it again. It's not like a screw type capsules.

[trout]

It looks like a "Milk Spot" common on US and Canadian coins fresh from the mint.
Make sure you get the coin back before sending a refund :ok:
And yes these capsules are easy to open and close again.

[Coins from Vending]

It looks like a "Milk Spot" common on US and Canadian coins fresh from the mint.
Make sure you get the coin back before sending a refund :ok:
And yes these capsules are easy to open and close again.

Yep I'll get it sent back registered mail then process a refund, Not interested in arguing with someone over a few hundred dollars I'll sell it again but make mention of the spot.

Can't be fairer than that?

[purplepennyhunter]

You could approach the Mint for a replacement if you have the receipt.

[trout]

You could approach the Mint for a replacement if you have the receipt.

What a good idea PP :good:

[Coins from Vending]

I think the receipt was sent with the coins as proof of purchase???

[trout]

I think the receipt was sent with the coins as proof of purchase???

Email the buyer and make sure you get EVERYTHING back mate :ok:

[Goldseeker]

Or get the buyer to return it to the RAM for exchange.

Include a polite letter of course.

[runway]

That's disturbing especially when you never opened it
All the best with it error hunter these things happen