Everyone has a pet peeve with eBay.
What is yours?
Mine are;
1/ Substitution post an image and send an entirely different coin.
2/ Cleaned coins
3/ not listing the tracking number after charging for registered post
Out of focus pictures or a large picture with a tiny image of a coin in the middle. Also, only one side of a coin pictured.
"not listing the tracking number after charging for registered post ". But, then again, Australia Post has told staff that scanning barcodes is optional (except at point of delivery). So, mostly no tracking information is available anyway.
Jeff
Purchasing an item only to be notified no stock available for 14 days.!!:dodgy:
QuoteOut of focus pictures or a large picture with a tiny image of a coin in the middle. Also, only one side of a coin pictured.
All of the above make me :ireful:.
People buying items and never paying for them.
---------------------------------------------
There are two types of these: those that you never hear from and the ones who keep promising to pay but never do.
People who cancel an auction when there are bids on it
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Ebay helpfully don't tell you when this occurs. Last time it happened to me I found out a week later when I remembered the threepence I had been bidding on.
Small pictures.
when i report a listing of a fake , or stolen photos , and ebay does sweet FA:dodgy:
Quote from: 'bellyflorin' pid='9732' dateline='1363388570'when i report a listing of a fake , or stolen photos , and ebay does sweet FA:dodgy:
Be fair; they must do something. If they didn't regularly delete all such reports then their servers would end up clogged and selling (therefore profit) would slow down.
I don't like it when people buy before asking if you ship to their country. Some are also sneaky and join say ebay.com with an address from a country you don't ship to, then they can just buy willy nilly. And then they can give you a neg and there's nothing you can do about it.
Sounds very roundabout but it happens. They must have had issues before to think up such a sneaky way.
As a seller on eBay sometimes I really hate eBay. As a buyer I mostly like it.
Non payers are infuriating! Ive had a bad run with them lately and it really peeves me off.
Everything that has already been said ^^^^^.
Plus seller who send you 2nd chance offers & then send a coin thats not even close to the grade of the coin you actually bid on,i very seldom take up 2nd chance offers nowadays.
Fees to high, you are forced into the most unsafe merchant facility ( PayPal), sellers that think they can grade when they can't, the feedback system, non paying bidders, the lack of consumer protection when buyers buy off non business sellers (fair trading and accc only covers business sellers and not everyone else and this should be spelled out to buyers by eBay), fees to high, Paypal, and did I mention fees to high and Paypal.
You don't have to offer paypal.
A couple more from last night's sales;
•Overseas bidder does not ask for postage quote (I only include Australian postage in listing because too many variables with international) and then express shock at the postage cost. I charge postage at cost and no handling/packing fee.
•Bidding on several items finishing all around same time. Paying individually for them immediately and later asking why combined postage was not offered, as stated in listing. Once an item has been paid for then eBay will not allow a combined invoice to be issued.
Jeff
Quote from: 'JeffH' pid='9907' dateline='1363565630'A couple more from last night's sales;
•Overseas bidder does not ask for postage quote (I only include Australian postage in listing because too many variables with international) and then express shock at the postage cost. I charge postage at cost and no handling/packing fee.
•Bidding on several items finishing all around same time. Paying individually for them immediately and later asking why combined postage was not offered, as stated in listing. Once an item has been paid for then eBay will not allow a combined invoice to be issued.
Jeff
Good one's. I have given no less than 10 partial Paypal refunds in 2 months because buyer didn't wait for combined invoice. I then feel bad if I don't refund the overcharge.
It wreaks havoc with my bookwork.
My pet peeve is people who buy several items but leave 5 or 10 minutes between each and poor efficient PPH has to go to the trouble of sending out more than one invoice.
I only buy off Ebay, and one of the things that really ticked me off, was a US seller who in his OWN blurb, said all items can be combined in one invoice for up to 10 days. I won 4 items and was still bidding on another 3 or 4 that would end 7 days after the first lot. I even contacted him to let him know I was still bidding. So, 4 days after the first lot ended, he hit me with unpaid items for the 4 items.
It ended up with me getting very hot under the collar, & I refused to have anything more to do with him, and I didn't pay for the first 4 items either. He was a total moron and could not grasp the fact that I was well within the time frame that he stipulated in his listings.
Ebay doing nothing about Chinese duds = my pet peeve
Quote from: 'purplepennyhunter' pid='9915' dateline='1363571717'Good one's. I have given no less than 10 partial Paypal refunds in 2 months because buyer didn't wait for combined invoice. I then feel bad if I don't refund the overcharge.
It wreaks havoc with my bookwork.
You loose seller protection if you send individually paid for item in the one parcel. Each separate purchase must go seperately to qualify unless combined before payment. Not that seller protection is worth a pinch of shit anyway. I found this out the hard way on a $400 parcel.
OK, maybe we need to summarise about now.
The conclusions I draw;
•Biggest cause of angst is attitude of eBay management
•EBay does not care for sellers, even though they are who they make their money from.
PayPal is a slightly different issue but, PayPal is now a fully owned subsidiary of eBay. ('nuff said.)
What do you think?
Jeff
people that's why I am with paymate, you pay a little more per transaction than paypal, but there no BS, and I get a lot more bank deposit since I have had it as an option anyway, you know I got my first check last week from an eBay buyer since I started using eBay it was funny but hey I try to give buyers all sorts of payment options, makes everyone happy.
- Paymate
- Cash on pickup
- Money order/Bank cheque
- Personal cheque
- Bank Deposit ( this includes internet transfer / also over the counter cash deposit)
my biggest problem I have is newbies, just not knowing the whole how to purchase an item and using eBay check-out system to pay, I am always friendly and send them a message when they ask "help" I don't know what to do, its funny too, I think I have a template that I keep somewhere. they all say thanks and feel silly but that's ok, more than happy to help :)
I hate people that don't communicate, it is very hard to work things out with no communication, I give a few days then send a message to see if they are paying sometimes its just confusion with checkout and lots of people get lost when it comes to the bank deposit part, for some reason some people are shown the bank detail and other times it has ask seller for details- wtf
tho I have had people that just bid and when they win they don't intend to pay at all - that's is just mean (I have no problem giving them a not payment mark and black listing them on my block list)
I'm spinning out at the number of non paying bidders people are reporting in this thread!
I normally pay a few minutes after the auction completes, and if I don't I send a note explaining when I will be paying.
ac ,
blocking them or giving them the black mark , that means nothing to them , there are thousands of others out there that they can play around with .i have one on right now , my message quite clealy states to make contact in 3 days and pay within 7 days .. no response what so ever , sent a reminder , still nothing .. but you bet , if i relist it ,in a weeks time , i will get into trouble with ebay when he reports me for not supplying the goods that i dont have anymore because i relisted it .after waiting over 3 weeks to hear from him .. ,, kel ,,
how does it matter who you are with ? ,, paymate ,, paypal or whoever , if they dont pay then you dont get the money ,
if they dont want to pay then why bid .
,, THEY ARE JUST STIRRERS ,,
,, AND ALSO COWARDS TOO ,,
,, HIDING BEHIND CLOSED DOORS ,,
,, KEL ,,
I am very accommodating, as long as people communicate. Selling through my own website I can be much more flexible than adhering to eBay's rules. They can hinder seller and buyer.
I am with you kathryn
kel there is a system you can use, go to your selling page, then find the item that hasn't been paid for, on the right in blue it gives you a word then a triangle drop down tab with "more actions" from this you choose [resolve a problem] that should take you to a page where you report the buyer for non payment, eBay send them a reminder to pay and after 4 days you can give them a non-payment strike! yep feel the burn suckers, this also gives you your money back if you payed listing fees and you can now re-list the item problem free
thnks A C , but i try to be fair and give them plenty of time to pay ,
maybe they got called away or something else so i give them at lease 2 weeks , , but in the meantime i still send them reminders myself ..
i just wish they would make contact with me , and let me know ..
i have been into town this pm and just reporting in on my find today
it is a [( NCLT 2005 GALLIPOLI DOLLAR WITH A C M M )]
but it is not in very good condition .. shame .. ,, kel ,,
I give one week exactly (if no contact from buyer) before sending reminder invoice.
Three days later I lodge unpaid item dispute.
It is a matter of courtesy; if the buyer doesn't respond, how can I know he is thinking of bidding on next week's items for combined postage (or maybe he will change his mind before then).
I am not clairvoyant (in fact I don't even believe in that).
Jeff
Just another one that keeps popping up in many eBay listings.
People using Sort , instead of Sought.
Quote from: 'Fr45h3R' pid='10443' dateline='1364083008'Just another one that keeps popping up in many eBay listings.
People using Sort , instead of Sought.
They need to use IE10 , it has a great built in
spull spill spell checker :Laugh2:
Quote from: 'trout' pid='10445' dateline='1364083191'Quote from: 'Fr45h3R' pid='10443' dateline='1364083008'Just another one that keeps popping up in many eBay listings.
People using Sort , instead of Sought.
They need to use IE10 , it has a great built in spull spill spell checker :Laugh2:
Hmm.. i use firefox..
but if you spell the wrong word correctly, does it still pick it up like say MS Word would ?
Quote from: 'Fr45h3R' pid='10447' dateline='1364083869'Quote from: 'trout' pid='10445' dateline='1364083191'Quote from: 'Fr45h3R' pid='10443' dateline='1364083008'Just another one that keeps popping up in many eBay listings.
People using Sort , instead of Sought.
They need to use IE10 , it has a great built in spull spill spell checker :Laugh2:
Hmm.. i use firefox..
but if you spell the wrong word correctly, does it still pick it up like say MS Word would ?
No but you can use it to make a choice of wordings
When sellers only put 1 picture in their listing & it's the reverse of the coin, & then when you ask the obvious questions ( because it's decimal ), What year is the coin ? & if i bid will i get the coin in the picture you've provived in your listing ?
& this is the reply you get -
I have a few coins, all different years. not sure which coin that is in the picture.
:dash1::diablo::@:dead_horse:
yep the one picture is pretty annoying, your always like but what does the other side look like
ok I just had a fantastic one - the buyer paid by bank deposit and the payment was 50c short, I still sent the item, but seriously not cool, now my numbers don't match up for buying and selling for the month.
Quote from: 'Australian coin' pid='10809' dateline='1364343779'yep the one picture is pretty annoying, your always like but what does the other side look like
ok I just had a fantastic one - the buyer paid by bank deposit and the payment was 50c short, I still sent the item, but seriously not cool, now my numbers don't match up for buying and selling for the month.
If it was sent via direct deposit I wouldn't worry about it.
You save because paypal hasn't got its cut this time :good:
I figured that too, its not PayPal its pay mate, and yes I saved paying the merchant fee. still a little odd tho
That does sound strange, I wonder if they do that on all transaction :scratch_one-s_head: good scam if you can get away with it because 50 cents on evrything you buy would have to add up pretty quick..maybe think about puttin them on the "no go" list AC because you don't want that all the time..yeah I'd bar them :good:
Yes, I have had the odd short payment. If only a small amount I don't bother about it but I do make a note. If the person buys something else later I add the shortfall to the postage (with a note to explain why). Haven't had a problem then but, if not fully paid second time around, I would think seriously about refunding any payment (less owing from before) and cancelling the transaction.
One peeve is eBay itself. They keep revising things, presumably to keep everything looking fresh and new. So that then require a learning curve to get used to the changes.
If it ain't broke don't fix it!
For example, I used to be able to edit the display of my selling page to fit a whole week's listings on one screen. Now, postage comes up on a separate line (even if postage check box is not ticked) and effective display length is doubled. So, now have to scroll up and down to see all items. I could set my browser default font sizes smaller to make the display more compact but then I would be straining my eyes to read it!
Small point but annoying, backward step. And, on a wide screen monitor (47cm display width) the actual page display width is only 34cm. Plenty of room to make a more useable layout.
They usually announce such changes as being in response to user requests. Well they have never asked me what I want.
Jeff
My peeve is that I advertise the item, and add postage separately but then EBay postage pops up automatically and is always more than what I ask for.
I ask postage of $6.00 Registered mail and ebay posts as $9.80.
I have sent numerous emails to them re this and they were supposed to have fixed it up.
To date, nuttin. Still posts a $9.80 and this I believe chases a lot of buyers away.
If it ain't broke don't fix it!
I totally agree Jeff one day the powers that be may take notice and same as the old kiss theory..can't go wrong :good:
And GS that just doesn't sound fair, in fact it sound wrong..and rehab wondered why I didn't want to get into it and I know of a bloke that got a bill from the tax man 'cause his hoppy turned into an income and you only find this out the hard way apparently.
o goldy that is interesting, hmm will have to think how that postage thing works, I usually put it in as standard post option then enter amount manually, are you typing the amount in the box, I also know there is a postage calculator too but have never used it. I will take a screen shot for you and see if you are using the same.
I know I have trouble sometimes with the invoice part, but I have usually have that down to a nack
QuoteI ask postage of $6.00 Registered mail and ebay posts as $9.80.
GS. Are you using the calculator or putting fixed price postage?
We have finally managed to get the calculator showing what we want including a discount on AP advertised rates. Requires fooling eBay into thinking you are in USA when you enter some account settings. PM me with specifics of your problem if you want more information.
We usually list using Auctiva but that should not make any difference.
Jeff
I realised I only post in Australia at the moment, you may be posting international and that might be different.
hear are my settings in the two tabs, I used to show postage discounts but now I just let people know that I combine items for free anyway, don't let computers think to much for themselves they cause trouble.
[attachment=1543]
[attachment=1544]
Thanks one and all. Will check it all out on my next sale.
Here's a new one. Two in two weeks.
Buyer of an item completes checkout but doesn't pay. Then sends a message along lines of "send bank details so I can pay. If not within two days you can keep it."
I send polite reply with bank details and tell them to click "Pay Now" for bank and PayPal payment details to be available. These are buyers who have feedback for previous purchases so they have done the process before.
A day later, another request for bank details. I reply again (via eBay messages, direct to their email address and also as a note in a second invoice).
Last I ever hear from them.
I assume a change of mind about purchase. Why not just say so and I can cancel sale and offer to next highest bidder. And, after unpaid item dispute finally goes through the bidder won't get a strike against their name either.
Jeff
I bought a coin last week for what I considered to be a fair price, $190. And the seller responded in an hour saying he listed the coin in error at that price and wanted more for it and wouldn't be completing the transaction (he refunded my payment too). I sent him a rather scathing eBay message in reply. Now he's telling me a coin dealer has told him the coin is fake and he's done me a favour by not honouring the sale. What do you think is happening?
Jeff's theory,
Maybe he has consulted a catalogue, seen a high value (and never mind the exact grade) and now expects he will be able to sell it for much more.
Jeff
And remember Mark; always be polite. First rule of buying.
Quote from: 'JeffH' pid='13418' dateline='1367281848'And remember Mark; always be polite. First rule of buying.
I was polite. And I pointed out that just because he's found one auction result with a high result it didn't mean his coin was worth that and grade was everything. He did not offer a grade on the coin in the listing so I suspect he doesn't know coins. That's when the forgery story was trotted out.
Sometimes I am tempted to not be polite. Just had a look at the feedback from the one that is stuffing me around at the moment. A few sellers gave rather impolite feedback bit that just attracted even worse responses.
This is a classic eBay problem :dash1:
This is the listing
http://www.ebay.com.au/itm/300887408341?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
This is the coin I received:dodgy:
[attachment=1812]
Quote from: 'trout' pid='13437' dateline='1367294777'This is a classic eBay problem :dash1:
This is the listing
http://www.ebay.com.au/itm/300887408341?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
This is the coin I received:dodgy:
Dont think you could call that an honest mistake,Unfortunately one negative feedback wont do him any damage
Quote from: 'stevo1962' pid='13441' dateline='1367295920'Quote from: 'trout' pid='13437' dateline='1367294777'This is a classic eBay problem :dash1:
This is the listing
http://www.ebay.com.au/itm/300887408341?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
This is the coin I received:dodgy:
Dont think you could call that an honest mistake,Unfortunately one negative feedback wont do him any damage
I sure hope it isn't a Bloke with a first name of "Vanessa" :laugh2:
"SHE" has a picture of your roadkill at the bottom of the listing and described it as in used condition just to cover her arse.It's a very
sneaky way to list an item
Quote from: 'stevo1962' pid='13445' dateline='1367298152'"SHE" has a picture of your roadkill at the bottom of the listing and described it as in used condition just to cover her arse.It's a very
sneaky way to list an item
I have asked for a refund , Minus 20 cents :ok:
It's certainly only worth 20¢.
She has relisted with identical pictures and description. 2005 Australia 20 Cent Coin World War 1939-1945 Coming Home - VGC (http://www.ebay.com.au/itm/2005-Australia-20-Cent-Coin-World-War-1939-1945-Coming-Home-VGC-/300898240150?pt=AU_Coins2&hash=item460eeec696)
I have asked a question...
"Hi,
You have two coins pictured in the listing. Are you selling one coin or two? I am not at all interested in the second coin.
Thanks,
Jeff"
Will let you know of any answer.
Jeff
That's unreal Trout ..... utter intention to deceive ....... they should consider themselves lucky that they are a looong way away from where you live.
They come unstuck with the comment:
WHAT YOU SEE IN THE PICTURES
PLURAL, not singular.
Quote from: 'Unicorn' pid='13452' dateline='1367300281'That's unreal Trout ..... utter intention to deceive ....... they should consider themselves lucky that they are a looong way away from where you live.
They come unstuck with the comment:
WHAT YOU SEE IN THE PICTURES
PLURAL, not singular.
I received an email to return the coin for a refund.
I sent and appropriate response and left Neg feedback. :ok:
The reply from the seller certainly helped (
to confirm it is a scam).
QuoteDear ycc511,
hi...there is only the one coin...pictures taken at different angles...hope
this helps...cheers
-island-treasures-galore
Jeff
wow that is a new low, you don't put a proof on and post a circulated coin
had a look at sellers feed back and this was there first time at selling coins, me thinks they probably didn't even take there own pics, tried to make a quick buck haha found out coin people don't tolerate crap
Quote from: 'JeffH' pid='13462' dateline='1367305483'The reply from the seller certainly helped (to confirm it is a scam).
QuoteDear ycc511,
hi...there is only the one coin...pictures taken at different angles...hope
this helps...cheers
-island-treasures-galore
Jeff
Unbelievable :dash1:
Send back an email and tell this clown that you have talked to "pommystockman" and you are fully aware of her scam :ok:
What a load of old codswallop , same coin different angles.
How stupid does she think you are Mate :aggressive:
Quote from: 'JeffH' pid='13462' dateline='1367305483'The reply from the seller certainly helped (to confirm it is a scam).
QuoteDear ycc511,
hi...there is only the one coin...pictures taken at different angles...hope
this helps...cheers
-island-treasures-galore
Jeff
I have emailed this recalcitrant and made her aware that I know of her answer to your question. :diablo:
I also told her that she has picked the wrong punter/mark this time :dance2:
The ad is deliberately misleading and the statement about photos being the same coin is just proof that the deception is intended.
I got this back from this scammer;
hi again...all i have said is the truth...never said the coin was proof (i suppose this means unused) ..the pictures were taken by me at different angles...when your item arrives i will let you know and i will do the refund...cheers
Absolutely UNBELIEVABLE :dodgy::dodgy::dodgy::dodgy:
My answer to this seller;
That is a load of old codswallop and both you, I and the rest of the coin collecting community knows it.
Shame on you.
One advertises coins that one hopes that people want then EBay chimes in with a new face on EBay. Blast them.
The 2005 20¢ listing has been pulled!
Quote from: 'JeffH' pid='13498' dateline='1367350817'The 2005 20¢ listing has been pulled!
No worries :diablo:
Well done Trout and Jeff. Bet they will think twice next time.!!
I reckon you blokes must all be Masochists. Why else would you persevere with the crap as either buyers or sellers??? ;)
Fulvio,
You have a point.
I sometimes wonder why I bother myself, but mostly out goes ok.
Quote from: 'Fulvio' pid='13527' dateline='1367406980'I reckon you blokes must all be Masochists. Why else would you persevere with the crap as either buyers or sellers??? ;)
There isn't a coin dealer within 500 ks of where I live, So I get about 90% of my coins from Fleabay .
Maybe we need to set up a virtual coin shop here?
Quote from: 'Fulvio' pid='13553' dateline='1367473939'Maybe we need to set up a virtual coin shop here?
We already have a buy /trade/sell section