lately I have been returnining my noodled coins bank to the bank through the coin counting machine.
I did just that on Saturday at 1034 am. (The time is shown on the slip receipt).
Checked the account Saturday night and no deposit..Checked again Sunday, three times and still no deposit.
Check twice this morning and still no deposit.
Went to the bank and mentioned it to them and they asked for the deposit receipt which thankfully I had on me.
Out ther back the teller went and a few minuted later returned and informed me that the deposit would be posted to my account this evening.
What was the delay I asked and was politley told an internal hookup hitch.
So peoples, if you do use these coin count machines for goodness sake keep the coin count slip and don't throw it away until you can see the monies posted into your account.
Further again from experience. If you are going to put multi denominational coins into the coin count machines, separate the coins into denominations first. I will not and do not mix coins when getting them counted by the coin count machines.
I did put bulk mixed coins in once and ended up $2.85 short at the finish. Never again.
Was that the CBA?
They did have notice of system problems on their internet banking site the other day and a transfer I attempted failed.
Most banks here in Germany have abandoned coin count machines for private customers. Too much (meaning expensive) maintenance needed.
When money was put into the machine and counted it usually took one working day before the money was in my bank account.
If I want to return coins these days I need to put it into a bank issued ''safe bag'' (thick plastic bag) and seal it. I have to give this bag to the bank teller wo puts some seals on it and gives me a receipt that I gave him a bag (money NOT counted!). Then, this bag is transported to the nearest Bundesbank branch (in my case Düsseldorf, in a few weeks Dortmund) where they count the coins. Then they transfer the amount to my bank account. It usually takes four to six working days. Oh, and you are not allowed to post the ''safe bags'' two days before and after the first of each month -- because customer traffic is pretty high during these days. There is (presently) no fee if I don't post more than four bags in a year.
So be glad to still have coin count machines at your local branch. And yes, always keep the receipt until the money is in your bank account.
Thanks for the heads up - I throw it away normally.
I used to check that the total was right but it always was so I'm not bothered any more.
Quote from: 'redlock' pid='119966' dateline='1564984189'So be glad to still have coin count machines at your local branch. And yes, always keep the receipt until the money is in your bank account.
They're actually relatively new in Australia - hopefully they stay as they are.
Wow what a procedure. If i deposit coins at my local branch the teller counts them, enters the amount on her terminal and it is credited to my account immediately. I presume similar at other Australian banks.
If I deposit coins at a machine -none at local branch but one at branch in next town- I insert my card, tip the coins in the tray and, when they are counted, the money has been credited to my account and a receipt issued when I remove my card.
I can see the point about reliability but coin issuing machines are the ones that misbehave more for me.
I once stood at the end of a queue where the machine only dispensed a few rolls and then issued the difference from the request in notes and other denomination coins. After two people had the same problem I the had to line up, along with the other unhappy people, inside the branch to request coins. While one teller was busy telling customers she could not give out coins over the counter because the branch had a coin dispenser, another teller went to the room behind the machine, fiddled with it, came back, declared it fine now and ushered the conga line back out to the machine in the foyer so people could start getting their coins. guess what? [No prizes for a correct answer on this one.]
Eventually we received our coins, dispensed by human hands!
Quote from: 'JeffH' pid='119970' dateline='1564988366'I can see the point about reliability but coin issuing machines are the ones that misbehave more for me.
Agreed, and it's almost always the 50c rolls that seem to jam it for me.
Quote from: 'JeffH' pid='119970' dateline='1564988366'If i deposit coins at my local branch the teller counts them, enters the amount on her terminal and it is credited to my account immediately. I presume similar at other Australian banks.
I remember those days quite well. Local banks stopped doing it this way at least 10 years ago. Too time consuming for the banks.
Quote from: 'JeffH' pid='119970' dateline='1564988366'If I deposit coins at a machine -none at local branch but one at branch in next town- I insert my card, tip the coins in the tray and, when they are counted, the money has been credited to my account and a receipt issued when I remove my card.
That was the next evolution of depositing coins at local banks over here. That stopped a few years ago because the machines were broken too often.