Most of you know that I am also involved with the Knights of the Coin Table.
Well 2 weeks ago PayPal Australia blocked the PayPal account I use for them which held over $11,000 to enable purchase of the 10th Anniversary medals from Daniel Carr at the Moonlight Mint in USA.
After answering all of there questions account still blocked even though I have rang them 3 time to get account released.
Finally today I receive an email saying account has been released but when I logged in it was still blocked. Rang them again and was told email sent in error.
Well enough is enough so I have file a complaint with the ACCC and the Financial Ombudsman.
Hope this results in a early release of funds so that we can pay Daniel Carr.
My file of PayPal emails and my responses have been sent to both organisations as well.
Did they give you any idea what the problem is?
I was collecting money in advance for 10th Anniversay Medals and had not sent off to Moonlight Mint so had $11,000 plus in PayPal account. So that was the only problem.
Maybe I should have moved to my bank account.
Quote from: 'humpybong' pid='111258' dateline='1504249934'over $11,000
This is a known issue with these *&^&^%^%$&ers.
Once you go over a grand, they want ID verification, and of course if its not personal funds, that's just not possible.
I had exactly the same problem when I was funding the #DogeV8 at Bathurst. Fortunately, I had already set up a bank account for the fund, and was pulling cash out as fast as it was coming in. At one point we had $998 though, which caused a few extra grey hairs.
Paypal sucks, on every level, and I personally avoid them at all costs. For international transfers, Cryptos are faster, cheaper and safer anyway.
The extra info Barry has had to supply them with (to prove his identity) is just incredible, and the b******s are still not satisfied.
I agree it is painful, however what they are doing is to be compliant with Australian anti money laundering laws. If you call them and provide exactly what you are doing with the funds, where it is coming from, they normally lift the restrictions in a few days. Hope all goes well for you.
http://www.austrac.gov.au/part-b-amlctf-program-customer-due-diligence-procedures
I went through similar recently for the business. I had to send through info on multiple occasions and follow their instructions that were incorrect -how can you follow direction if it's not direction :dodgy:
I also went through this a while back and it IS a PITA But in the end you will get it sorted Mate :ok: