Australian-Coins Forum

Non Numismatic Discussion => Chin Wag => Topic started by: JeffH on January 24, 2017, 04:08:24 PM

Title: Claytons* marketing call
Post by: JeffH on January 24, 2017, 04:08:24 PM
*The marketing call you make when you are not making a marketing call.

Just had a call from Telstra NBN division on my business number. Wondered who would be calling me from area 08 before I answered.
Chap introduced himself and stated that as I had opted out from receiving marketing calls this was not a marketing call. Just calling to discuss the NBN with me and make sure I knew what it was all about and what options I have.

{As we have just had NBN access for about six weeks as good a course of action for the moment is to do nothing}
The way he was talking implied I would need to make a decision on changing soon.

He couldn't/wouldn't tell me what the basis was for me being on his call list. When I asked him why I needed to talk to him about internet service and/or options he said the call was not about the internet. He seemed stumped when I stated that NBN is the internet infrastructure provider for Australia and Telstra is just one of many end service providers to the users; therefore discussing the NBN without reference to the internet didn't seem to make sense.

I was enjoying myself contradicting him but had some other things to do so I suggested he upgrade my status from "do not make marketing calls" to "do not call" and bid him goodbye.

I will charitably assume the call was made purely from the goodness of Telstra's heart as part of their campaign to ensure customers are fully informed without specifically pushing Telstra's mores. But I do not believe that.

Anyone else had a similar call?
Title: RE: Claytons* marketing call
Post by: ausjack on January 24, 2017, 04:52:19 PM
:laugh2: gee your a trick mate and fair crack me up :) No haven't got any calls yet but then it will probably be years before they think about getting it here.
Title: RE: Claytons* marketing call
Post by: Fulvio on January 24, 2017, 05:52:58 PM
Quote from: 'ausjack' pid='104329' dateline='1485238939'it will probably be years before they think about getting it here.

Ditto. We've got Optus cable, which is not up to spec, so we'll end up with this stupid FTTdp BS, where you end up powering their gear, and legally make yourself a mini-power company. But it won't be for many years yet... we're not even on the radar yet, so it'll be in the 20's sometime. Maybe.
Title: RE: Claytons* marketing call
Post by: Unicorn on January 24, 2017, 07:45:23 PM
:laugh2: ..... love it Jeff, I get too peeved off with those sort of calls too quickly and just hang up, I wish I had your patience.

I've had several lately saying they are from the "technical department" at Telstra ....... odd eh ...... I'm on a satellite NBN connection that is not Telstra related at all. (The background chatter of the call suggests an OS phishing centre).
Title: RE: Claytons* marketing call
Post by: stevo1962 on January 24, 2017, 08:08:35 PM
I've unplugged my landline phone so we dont get these types of calls any more.Anybody who
knows me has my mobile number these days which makes my landline obsolete so just use
it for wifi these days
Title: RE: Claytons* marketing call
Post by: interest on January 25, 2017, 08:58:27 AM
They reckon it'll be here in Port this year.
Quote from: 'ausjack' pid='104329' dateline='1485238939':laugh2: gee your a trick mate and fair crack me up :) No haven't got any calls yet but then it will probably be years before they think about getting it here.
Title: RE: Claytons* marketing call
Post by: r9453 on January 25, 2017, 09:30:29 AM
Here in Woopi the NBN was due in the first half of this year, now it's been pushed back to the second half of next year. Part of the town has fixed wireless which covers a huge area inland (to the west) where (almost) no-one lives. Meanwhile, the old ADSL network gets no upkeep and falls into disrepair.
Title: RE: Claytons* marketing call
Post by: JeffH on January 25, 2017, 10:54:03 AM
Ours was only 20 months later than the original announced date.
Title: RE: Claytons* marketing call
Post by: ausjack on January 25, 2017, 01:29:42 PM
I know I won't be holding my breath that's for sure :dodgy:
Title: RE: Claytons* marketing call
Post by: JeffH on February 03, 2017, 04:21:25 PM
Another "not a..." call today. Caller ID showed it as a call from not far from here and caller (heavy Indian accent) identified himself as being from the Australian Government with a mission to inform about the generous solar installation subsidies. His spiel included mentioning (repeatedly) that it was not a sales call.

When I could get a word in edgewise I firmly stated I was not interested and he continued with the pitch, undaunted. I then said "STOP! DIDN'T YOU LISTEN. I SAID I AM NOT INTERESTED." and hung up.

Checked the caller ID number on a reverse lookup and it is a genuine, private number in a nearby town. Wherever he was calling from would not be there (probably not even in Australia). We are on the Do Not Call Register but that doesn't stop this sort of nonsense.

The insistence of these callers reminds me of a well known Shakespeare quotation, "The lady doth protest too much, methinks" (https://en.wikipedia.org/wiki/The_lady_doth_protest_too_much,_methinks)
Title: RE: Claytons* marketing call
Post by: ausjack on February 03, 2017, 04:55:04 PM
Yes the "do not call register" is a load of crap and doesn't work. I just tell them, very politely to F#$@ off :)
Title: RE: Claytons* marketing call
Post by: JeffH on February 03, 2017, 06:26:50 PM
You have me stumped AJ. I have thought about it and can't think of any polite way to tell someone to eff off! It is an inherently very impolite instruction.
Title: RE: Claytons* marketing call
Post by: ausjack on February 03, 2017, 06:57:55 PM
Just say "oh, and you have a lovely day" after ward, it's easy as mate :)
Title: RE: Claytons* marketing call
Post by: gabby on February 04, 2017, 07:29:43 AM
Quote from: 'ausjack' pid='104818' dateline='1486103104'Yes the "do not call register" is a load of crap and doesn't work. I just tell them, very politely to F#$@ off :)

Mate sometimes they don't even understand that
Title: RE: Claytons* marketing call
Post by: trout on February 04, 2017, 07:37:59 AM
My new phone can recognise "Spam" callers So I don't even bother answering the call :)
Title: RE: Claytons* marketing call
Post by: ausjack on February 04, 2017, 08:11:53 AM
Quote from: 'gabby' pid='104836' dateline='1486155583'
Quote from: 'ausjack' pid='104818' dateline='1486103104'Yes the "do not call register" is a load of crap and doesn't work. I just tell them, very politely to F#$@ off :)

Mate sometimes they don't even understand that

I don't think it would take them long to understand as I think they'd get told a few times a day :angel:

Quote from: 'trout' pid='104837' dateline='1486156079'My new phone can recognise "Spam" callers So I don't even bother answering the call :)

:scratch_one-s_head: I wonder how they get mobile numbers because it's not like they're in the phone book so that's why I don't give my number to any businesses as they sell our numbers :dodgy:
Title: RE: Claytons* marketing call
Post by: Basil on February 04, 2017, 09:37:39 AM
Quote from: 'ausjack' pid='104838' dateline='1486158113':scratch_one-s_head: I wonder how they get mobile numbers because it's not like they're in the phone book so that's why I don't give my number to any businesses as they sell our numbers :dodgy:

Mobile No.'s(and all Personal Info.for that matter) are out there AJ,as you say they're for sale from people that harvest them and the Dark Web where they're for sale.People with Police,Emergency or Phone Co.s contacts,also the war on terror means all sorts of Govt. Agencies and shady security people have access.
The number one problem for honest people with nothing to hide,which is 90% of the population,is the overseas Call Centres harvesting Info.,there is no way the major Oz.Telco's  can be 100% sure that Personal Customer/Client Info is not leaking from them.
It was happening in Oz. with Debt. collecting Agencies paying Call Centre workers for Info. so god knows whats happening in India or the Philippines.
Title: RE: Claytons* marketing call
Post by: ausjack on February 04, 2017, 10:10:12 AM
If it hasn't happened already I wonder how long it will be until ALL our personal info is for sale including medical record..it's just not cricket. Once medical info gets out it could potentially but devastating for anyone trying to get insurance of any sort etc. It's a sad world we now live in :(
Title: RE: Claytons* marketing call
Post by: trout on February 04, 2017, 10:13:19 AM
I wonder what the going rate is for the details on our census forms is :angel:
Title: RE: Claytons* marketing call
Post by: Nevol on February 04, 2017, 11:19:21 AM
I used to cop a fair number of 'unwanted' calls, so I'm now on the 'do not call' register.

I still get an occasional unsolicited call, & as soon as the other party starts speaking, I interrupt quite loudly asking "Where did you get my number?" and repeating it if necessary.  In most instances they hang up immediately.