I have had enough of being stuffed around, this is beyond doing a *not a very good* job.
the RAM have done there dash as far as I am concerned now.
first they send me damaged p counterstamp coins, the packaging was f#*-+ to say the least! so I sent them back and got replacements, they just don't know how to send coins, chucking them in a envelope and thinking they will arrive ok, is not good enough, I pay for postage!!! do your JOB
then I ordered the s counterstamp coins, to my joy I found LAST YEARS s counterstamp coins. SERIOUSLY why would I want last years one, so now I have to wait till October for re mint next show ones.
then I phoned up and cracked it, anyway found some info out.
the ballot coins will be offered next week > if no one claimed them > dealers did not get an allocation, everyone was supposed to enter the ballot
anyways here are some pics of the standards the RAM have enjoy, torn packaging and fingerprints
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin_1.jpg)
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin2.jpg)
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin3.jpg)
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin4.jpg)
Gives .... Teara Australis ..... a whole new meaning!
Glad to see that you are back and firing on all 4 (given fuel economy these days) AC!
Looks like you had every right to feel that the service was very average.
Pedro
The quality of the B counterstamps are pretty crap too. They usually have the "awaiting counterstamp" coins in individual capsule sheets stacked up but Mark says the loose coins were just jostling about in the press hutch and as such are all beat up. If I was there I would have a go at them, tell them not to be so lazy. At $10 a coin I want a good one!
I don't get my counterstamp coins from the RAM,and I've had pretty good luck. I do pay a little more though.
I thought any unclaimed ballot coins would be distributed according to the waiting list, at least that's what my email said. Did they hold some back for direct sale?
Hello,
I picked up some Coins and they were very well packed. Did they look as if they were damaged before they were packed ? Have you got your Postie off-side ? Mine is great, he knows the names on his route, I only get wrong mail when he is off. Which is a sorter issue. They group them and the Postie delivers them. I remember talking to a Courier once, the Porno shops deliver their " plain packaging " product on a Friday afternoon, apparently many that were not damaged get opened and covered in " repaired by @#$% " labels put on them !
Direct feedback to RAM about complaints necessary
Who or how is the best method?
I did contact them, didn't get the reply I thought I would, they don't care, and as such, I am no longer going to give them free advertising or promote them anymore
Fair enough AC.
Quote from: 'Australian coin' pid='52830' dateline='1403060659'I have had enough of being stuffed around, this is beyond doing a *not a very good* job.
the RAM have done there dash as far as I am concerned now.
first they send me damaged p counterstamp coins, the packaging was f#*-+ to say the least! so I sent them back and got replacements, they just don't know how to send coins, chucking them in a envelope and thinking they will arrive ok, is not good enough, I pay for postage!!! do your JOB
then I ordered the s counterstamp coins, to my joy I found LAST YEARS s counterstamp coins. SERIOUSLY why would I want last years one, so now I have to wait till October for re mint next show ones.
then I phoned up and cracked it, anyway found some info out.
the ballot coins will be offered next week > if no one claimed them > dealers did not get an allocation, everyone was supposed to enter the ballot
anyways here are some pics of the standards the RAM have enjoy, torn packaging and fingerprints
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin_1.jpg)
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin2.jpg)
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin3.jpg)
(http://www.australian-coins.net/gallery/albums/userpics/10011/coin4.jpg)
Just an aside AC ... do RAM sell the counterstrike coins by mail order? I thought you had to be at the shows to get them
short answer YES, long answer you have to be a special member
If for example the Brisbane Counterstamp was limited to 5000 coins and all those coins were sold at the show, then there wouldn't be any coins left to be sold to the "special members".
Agreed, Yes/No?
How do we know if we're special?
Have to b e registered with the RAM I think.
if you can lick your elbow your "special" ;)
Quote from: 'Australian coin' pid='53416' dateline='1403691927'if you can lick your elbow your "special" ;)
I'm not special